Food and Beverage Duty Manager

About Us – Mt Lofty Estate

Just 15 minutes from the CBD, Mount Lofty Estate is nestled in the renowned Adelaide Hills wine region, surrounded by more than 300 cellar doors and botanic gardens and overlooking the stunning Piccadilly Valley.

Home to a three-chef-hatted restaurant, vineyards, 30 acres of landscaped gardens, day spa, cocktail bar and the exclusive Sequoia Lodge all perched atop Mount Lofty Summit—this is a destination where exceptional experiences are the standard.

Specialising in luxury stays, weddings, celebrations, and bespoke corporate retreats, Mount Lofty Estate is recognised as one of Australia’s leading boutique destinations.

We pride ourselves on delivering genuine, old-fashioned hospitality grounded in honesty, respect, teamwork, and ownership. We are a service-led brand—our guests are at the centre of everything we do and creating memorable experiences is what drives us.

The Role

We are seeking a hands-on Food and Beverage Duty Manager to join our Food & Beverage team. This is a rare opportunity to play a key role in delivering exceptional dining and event experiences within a luxury environment.

Working closely with the Senior Management Team, you will support daily operations, lead service from the floor and oversee the successful execution of weddings, functions and restaurant services.

Your key responsibilities will include:

• Driving exceptional guest experiences through anticipation of needs, attention to detail and proactive issue resolution

• Planning and organising special functions

• Arranging the purchasing and pricing of goods according to budget

• Maintaining records of stock levels and financial transactions

• Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance

• Conferring with customers to assess their satisfaction with meals and service

• Selecting, training and supervising waiting and kitchen staff

• Take reservations, greet guests and assist in taking orders

• Leading service across weddings, private functions and bespoke events, ensuring delivery aligns with luxury service standards and client expectations

• Acting as Duty Manager on shift, overseeing service flow, troubleshooting in real time and serving as the senior point of contact for guests and team members

• Supervising, mentoring and developing team members, with a strong focus on training, engagement, and service consistency

• Coordinating closely with kitchen, events and reservations teams to ensure seamless communication and execution

• Supporting rostering, leading shift briefings and completing daily operational reporting

• Planning menus in consultation with Chefs

• Managing stock control across restaurant and events operations, including ordering of linen, beverages and operational supplies

• Maintaining presentation standards across all service areas in line with brand expectations

• Assisting in the development and refinement of service procedures, SOPs and training programs

To be successful in this role, you will bring:

• Proven experience in a supervisory or duty management role within a premium restaurant, hotel or events-driven environment

• A hands-on leadership style, with the ability to remain calm, decisive and solutions-focused under pressure

• A genuine passion for hospitality and a highly guest-centric approach

• Experience in weddings and events, with a strong understanding of service timing, logistics and client expectations

• Solid food & beverage knowledge, including wine service and menu presentation

• Strong organisational and time management skills, with the ability to manage competing priorities

• Excellent communication and interpersonal skills, with the ability to lead and motivate a team

• Experience with stock control, ordering processes and cost awareness

• Flexibility to work across a 7-day roster, including evenings, weekends, and public holidays

Benefits

• Discounted accommodation including food & beverage at our other boutique properties

• Discounted Jurlique spa products

• Global discounts with other Hotel providers

Mount Lofty House has been recognised as one of Australia’s most awarded boutique hotels in recent years, including recognition by Tripadvisor as a Traveller’s Choice “Best of the Best” winner, ranked #1 in Australia and the South Pacific.

If you are passionate about delivering exceptional service and want to be part of a high-performing team in a truly unique setting, we would love to hear from you.

Please note: only shortlisted applicants will be contacted.