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Customer Service Management

Drakes Supermarkets

Call Centre & Customer Service

Posted 22/06/2026
Closed 06/07/2026

QR Code

Adelaide Airport, 5950, Adelaide, South Australia

Full time

Not specified

Exciting Career Opportunity!


We are looking to fill various roles in Customer Service Management, including Assistant Managers, Assistant Manager 3IC's and Duty Supervisor's across all areas of Adelaide.

  • Multiple Opportunities Available
  • Dynamic growing company
  • Potential for promotion

Drake Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.


Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

  • Front end knowledge
  • Unparalleled commitment to customer service
  • Passion and enthusiasm, with a very "hands on" approach
  • Excellent communication skills
  • Ability to liaise with both team members and management
  • Strong leadership and delegation skills
  • Ability to coach, train and performance manage team members
  • Commitment to work health and safety standards

To succeed within our organisation, applicants must be able to:

  • Display a passion for customer service
  • Express a positive "can do" attitude
  • Problem solve
  • Lead by example
  • Motivate a team
  • Communicate effectively with management, team members, customers and external stakeholders
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