Service Coordinator

At Liebherr Australia, we pride ourselves on delivering high quality service and support to our customers, and due to continued growth we are looking for a motivated Service Coordinator to join our team in Adelaide. This is a great opportunity for someone who enjoys working in a fast paced environment and has a strong background in coordination or administration. You will play a key role in supporting our field service operations, acting as the link between our customers and technicians to ensure work is scheduled, tracked and delivered efficiently.

We are seeking a highly organised and customer focused individual who can manage competing priorities, maintain strong relationships and ensure service jobs are completed to a high standard. If you thrive in a role where no two days are the same and enjoy keeping things running smoothly, this could be the perfect opportunity for you.

Key Responsibilities

- Schedule and coordinate field service work

- Act as the primary point of contact between customers and service technicians

- Responding to queries and maintain good customer relations and preparation of quotations.

- Ensure service jobs are completed efficiently and to a high standard

- Maintain service records, track job progress, and manage workflow

- Assist with parts ordering, invoicing, and reporting as needed

- Monitor and track work in progress.

About you

- Ideally experience within OEM equipment or related heavy industry

- Excellent organizational and communication skills

- Ability to multitask and problem-solve in a fast-paced environment

- Ready to transition into a coordination role and support a skilled team

- Proficiency in service management systems or willingness to learn

- Strong communication & interpersonal skills

Benefits

- Global Company – Job Stability

- Development and career progression opportunities

- Generous employee benefits, including 5 days bonus leave days, paid parental leave, early access to Long Service Leave

- Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc

Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work, and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace

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