Customer Service Team Member

We’re looking for a friendly, organised and motivated Customer Service Team Member to become part of the supportive team at Max Healthcare Equipment.

Whether you're an experienced customer service professional or someone looking to build a rewarding career, we'd love to hear from you.

About Max Healthcare Equipment

Established in 2009, Max Healthcare Equipment is a proudly South Australian business providing mobility, rehabilitation and hygiene equipment to individuals, families, healthcare professionals and aged care providers.

Our team is committed to delivering outstanding service, practical solutions and genuine care to every customer we assist.

Why Join Us?

✔ Variety in your day

✔ Stable, full-time position with Monday to Friday hours

✔ Work in a meaningful industry that helps people every day

✔ Supportive and friendly team environment

✔ Full training provided

✔ Opportunities to learn new skills and grow within the business

About the Role

This is a full-time position based in our office, working Monday to Friday, 9:00am – 5:00pm.

You'll support a variety of administrative and customer service functions across the business while working closely with our management, warehouse, delivery and clinical teams.

About You

We're looking for someone who is:

• Friendly, approachable and confident communicating with people

• Organised and able to manage multiple tasks at once

• A strong team player who enjoys helping others

• Comfortable using computers and learning new systems

• Professional, reliable and eager to learn

• Passionate about delivering outstanding customer service

Bonus Points If You Have:

• Customer service, retail, reception or administration experience

• Experience answering phone enquiries

• Microsoft Office skills (Outlook, Word, Excel and Teams)

• Experience in healthcare, aged care or allied health environments

Don't worry if you don't tick every box - attitude, enthusiasm and willingness to learn are just as important to us as experience.

What You'll Be Doing

• Welcoming customers and visitors to our office

• Answering inbound phone calls and directing enquiries

• Providing exceptional customer service in person, over the phone and via email

• Following up customer enquiries, quotations and accounts when required

• Processing customer information and data accurately

• Assisting with general administration and office support tasks

• Working collaboratively with different departments across the business

• Helping ensure customers receive timely and professional service

Ready to Join the Max Team?

If you're looking for a role where you can develop your skills, be part of a supportive team and make a genuine difference in people's lives, we'd love to hear from you.

Apply now. Applications will be reviewed as they are received, and the position may be filled before the closing date.