Knowledge Management Officer

The Role

The APS 5 Knowledge Management Officer will be required to work in a complex operating environment as part of the Naval Construction Branch with offices in Adelaide and Perth.

The position supports the implementation and delivery of continuous shipbuilding within NCB. The Information Support Officer will contribute to the NCB Mission by establishing and maintaining effective information and data governance practices to ensure the accuracy, integrity, security, and availability of critical information assets.

The key responsibilities are:

• Provide support to all functional areas of the Information and Data Governance team for operational activities, maturity uplift projects, and strategic planning activities;
• Review and advise on information and data governance requirements and maintain currency and integrity of information and record management systems;
• Provide advice to stakeholders in relation to the life-cycle of information management, relevant legislation and Defence policies and procedures;
• Identify staff training needs, and assist in the delivery and implementation of education strategies, including the development and maintenance of resources to ensure consistency in operation and continued improvement of NCB information management practices;
• Investigate and recommend solutions for complex issues using analysis of information to ensure the continuity of NCB information management systems and tools;
• Administer and coordinate SharePoint Collaboration access, best practice and provide site level support in the role of Site Collaboration Administrator (SCA);
• Assist with the development and implementation of information and records management guidance and procedures to achieve continuous improvement;
• Engage and communicate with stakeholders to identify, respond and provide advice on issues to achieve NCB and Defence outcomes;
• Undertake information and records management activities including appraisal, sentencing, disposal, storage and preservation of information, in accordance with the Archives Act 1983, relevant legislative and Defence policies and procedures;
• Coordinate and when required supervise the work of others undertaking a range of information and records management activities and tasks;
• Model the Business Management System (BMS) within the required software tools, ensuring alignment with business needs and compliance with ISO9001 Quality Management requirements;
• Provide document drafting support to subject matter experts across NCB to develop and maintain their documentation within the BMS;
• Contribute to a range of activities to support the Information Management function.

About our Team

Naval Construction Branch (NCB) is accountable for the assurance of ship construction, set-to work and transit of vessels constructed at the Osborne Naval Shipyard and Henderson precinct. We have branches in Osborne SA and Henderson WA, as well as a smaller presence in Port Macquarie, NSW. 

NCB is furthering continuous naval shipbuilding and growing sovereign capability by overseeing the construction to ensure quality and standards are met, storing lessons learnt and developing standard shipbuilding procedures for construction.

NCB will oversee the construction of many different Navy vessels including Offshore Patrol Vessels, Hunter Class Frigates, Young Endeavour, Evolved Cape Class and Pacific Patrol Boats. Working at NCB will enable you to be at the grassroots of continuous naval shipbuilding, where you are part of a working shipyard, being able to see and contribute to the vessels delivered and used in service by Navy. 

Our Ideal Candidate

The ideal candidate will have:

• Demonstrated experience auditing information and processes under ISO9001 Quality Management Systems standards;
• Experience drafting and managing controlled and technical documentation within a Business Management System;
• Knowledge and understanding of Information Management systems, processes, and legislative requirements;
• A continuous improvement, learning, and growth mindset;
• Strong stakeholder management experience.

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at “Negative Vetting Level 1”.

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers