Full Time, Fixed Term Position (until 30 June 2028)
Competitive annual salary + Super + Salary Packaging* (to increase your take home pay)
Located in Adelaide CBD

About RASA

Relationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives. We offer services for families, couples and individuals of all ages, backgrounds and abilities.  To find out more about RASA go to rasa.org.au.

Who we are looking for

We are seeking a proactive and detail-oriented Information and Digital Support Officer with strong problem-solving skills and a passion for supporting staff to effectively use digital technologies.

To be successful in this role you will have:

Experience in information technology, information systems, science, statistics, or similar.
Proficient in operating in a Windows based environment and a range of common productivity applications.

It would be a bonus if you have:

Experience as an end user working with various systems.
Experience as an Advanced user of Microsoft Outlook, Teams, Word, and Excel.

What you will be doing  

Provide application and computing end user support as required.
Assist with the implementation and support of digital tools, processes, and initiatives.
Assist with monitoring and meeting upcoming program reporting requirements (such as quarterly reports), and work alongside RASA staff to help meet program funders' requirements.
Maintain support processes, documentation, and knowledge base entries.
Familiarise staff with digital technologies including hardware and modern workplace tools.
Incident management: Identify, investigate, and resolve user issues and requests by problem solving and working with other team members and RASA service teams.

If this role is what you are looking for, we’d love to hear from you.

Applications will be reviewed as they are received, and suitable candidates may be contacted for interview prior to the closing date.

This job at will close at 5pm on Monday 22 June 2026.

Support Officer

Relationships Australia SA